🛡️ Privacy Policy — Honest Home Repairs LLC

Effective Date: June 24, 2026

At Honest Home Repairs LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our Jobber Client Hub, or book our services.

We only collect information that is necessary to provide you with accurate estimates and high-quality home services. This includes:

• Contact Information: Your name, home address, phone number, and email address.
• Project Details: Descriptions of your repair needs, custom lists, and any photos or videos you upload for virtual estimates.
• Payment Information: Billing details processed securely through our third-party payment processors (we do not store your credit card data on our private servers).

We use the information we collect to:

• Generate accurate, flat-rate project estimates.
• Schedule technicians and dispatch them to your property.
• Send automated booking confirmations, text updates, and invoices through Jobber.
• Improve our customer service and communicate with you about your projects.

We treat your data with absolute respect. We will never sell, rent, or trade your personal information to third-party marketers.

To run our business efficiently, we only share your information with trusted, secure platforms that help us serve you, including:

• Jobber: Our customer management and online booking platform.
• Payment Processors: Secure, PCI-compliant gateways (like Stripe or Jobber Payments) to process credit card transactions safely.
• Vetted Subcontractors: If you hire us to manage a major project, we will only share your contact and project details with the licensed specialists explicitly assigned to your job.

By providing your phone number and email during booking, you consent to receive operational communications regarding your project (such as appointment reminders and invoices).

• Opt-Out: You can opt-out of text messages at any time by replying "STOP". You can opt-out of emails by clicking the "Unsubscribe" link at the bottom of our messages.

We implement industry-standard administrative, technical, and physical security measures to protect your personal data. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The "Effective Date" at the top of this page will update accordingly.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us directly through our website contact form.