Choose Your Monthly Home Care Plan

 Each Home Care Visit combines preventive maintenance, a general property check, and the included services in your membership plan. We look for visible leaks, safety concerns, maintenance issues, and other small problems that may become more expensive if ignored.

For seniors and aging-in-place households, we can also watch for common concerns such as trip hazards, loose flooring, poor lighting, and other visible safety issues.

Your visit may also include your plan's allotted Honey-Do labor for small repairs and maintenance tasks.

 Yes—but the core structure of each membership plan stays the same. This keeps pricing predictable and ensures every member receives the preventive maintenance and property care included with their plan.

You can personalize your membership in two main ways:

Choose Your Honey-Do Priorities:
For plans that include Honey-Do labor, you decide which eligible repairs and maintenance tasks you'd like us to focus on during each Home Care Visit.

Add Property-Specific Services:
During onboarding and future visits, we can identify optional services that make sense for your property. These may include exterior cleaning, roof and gutter checks, crawlspace checks, lawn and landscaping care, and other preventive maintenance services. We'll provide upfront pricing for any optional services you choose to add.

Your membership tier provides the foundation, while your Honey-Do List and optional services allow us to tailor the care around your property's actual needs.

 Honey-Do labor is designed for small repairs, installations, adjustments, and routine maintenance that can reasonably be completed during your scheduled visit.

Examples include adjusting doors, replacing hardware, hanging shelves, minor drywall repairs, installing fixtures, caulking, and completing other small maintenance items.

Materials and specialty services are not included unless specifically stated in your plan.

 We take the use of your membership time seriously. Included labor is intended for productive work on your property, and our technicians digitally track service time through Jobber.

Technicians may also use their phones during a visit for legitimate work purposes, such as taking service photos, reviewing product information, documenting your property, or communicating with our office.

If you ever have a concern about how your time was used, simply contact our office. We'll review the service record and make it right if an adjustment is warranted.

Your membership time should provide real value—we don't believe in stretching the clock.

 If a project is likely to take longer than your plan's included labor time, we'll let you know before exceeding it. We won't continue into billable time without your approval.

You'll have three options:

Option 1: Finish It Now
If the technician's schedule allows, you can authorize additional labor to finish the work that day. Additional eligible labor is billed at your applicable membership-discounted rate.

Option 2: Finish It During Your Next Home Care Visit
If the project can be safely paused, we'll document where we stopped and continue the work during your next scheduled Home Care Visit using that visit's included labor time.

Option 3: Get a Flat-Rate Quote
If the project turns out to be larger or more complex than expected, we can provide a separate flat-rate quote and schedule the work outside your regular Home Care Visit. Eligible member discounts will apply.

No surprise labor charges. You'll know your options and approve how you'd like us to proceed.

 No. If we provide a flat-rate price for a defined scope of work, you pay the price you approved—even if the repair takes us longer than expected.

If the work is simply more difficult or time-consuming than we anticipated, that's our responsibility. A stubborn fastener, difficult access, or a repair that takes longer than expected does not increase your approved price.

The exception is a change in the scope of work. If we uncover a hidden condition that could not reasonably have been identified beforehand—such as concealed water damage, rot, insect damage, unsafe wiring, or another underlying problem—we'll stop and explain what we found.

If additional work is required, we'll provide updated pricing and get your approval before performing work outside the original scope.

No surprise charges. If the agreed scope doesn't change, the agreed flat price doesn't change.

 Yes. Members receive a discount on eligible additional Honest Home Repairs services based on their membership tier:

Entry: 10% | Core: 15% | Premium: 20%

Discounts apply to eligible services and do not generally apply to materials, third-party subcontractor charges, permits, specialty services, or other excluded costs.